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Helpdesk

Hours of Operation

Monday to Wednesday and Friday - 8.00 am to 5.00 pm
Thursday - 8.00 am to 4.00 pm

We also provide an out of hours voicemail service. Please leave a message along with a contact phone number and we will call you back as soon as possible on the next working day.

You can contact the ITD Helpdesk on:
Phone (02) 9852 5111 or xtn 5111
Fax (02) 9678 7191 or xtn 7191
Email helpdesk@uws.edu.au

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Vision and Mission Statements

The vision and mission statements of the IT Helpdesk at UWS are:

  • to provide a first class support environment at UWS for staff and students
  • to be proactive in the awareness of all facets of support at UWS.

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Services Catalogue

Please be sure to visit the IT Services Catalogue, a listing of IT services offered to UWS students, staff and visitors. Entries include brief and more detailed information on the service, contact details, availability and links to more information. For more information, please visit the IT Services Catalogue.

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