Scanned PDFs are not accessible as they are read like images and none of the content can be pulled out the document. If a scanned or inaccessible document is absolutely necessary, this needs to be accompanied by either an accessible word document or html version.
If you're not sure if your document is accessible:
- Provide an alternative version for users in MS Word .doc format
- Avoid using .docx as many older computers are unable to open these documents
- Consider providing the information as a web page rather than a document
The Web Services Unit staff can also assist with any questions you may have, email firstname.lastname@example.org